My last attorney wouldn't return my phone calls. How do your attorneys communicate with clients?

The number one complaint before State Bar grievance committees is that the lawyer did not communicate with the client. We attempt to respond to all client inquiries in a timely manner, and we try to keep clients advised of what's going in at all times. Sometimes, however, nothing is going on.

If you feel that you are not being kept informed about your case, please let us know. We try to copy the client on all correspondence regarding the case. Many clients today prefer to communicate with email, but we use email with hesitation for important client communications because such emails may not be protected by attorney/client privilege.

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